Title
Knowledge Enhanced Reflection Generation for Counseling Dialogues
Abstract
In this paper, we study the effect of commonsense and domain knowledge while generating responses in counseling conversations using retrieval and generative methods for knowledge integration. We propose a pipeline that collects domain knowledge through web mining, and show that retrieval from both domain-specific and commonsense knowledge bases improves the quality of generated responses. We also present a model that incorporates knowledge generated by COMET using soft positional encoding and masked self-attention. We show that both retrieved and COMET-generated knowledge improve the system's performance as measured by automatic metrics and by human evaluation. Lastly, we present a comparative study on the types of knowledge encoded by our system, showing that causal and intentional relationships benefit the generation task more than other types of commonsense relations.
Year
DOI
Venue
2022
10.18653/v1/2022.acl-long.221
PROCEEDINGS OF THE 60TH ANNUAL MEETING OF THE ASSOCIATION FOR COMPUTATIONAL LINGUISTICS (ACL 2022), VOL 1: (LONG PAPERS)
DocType
Volume
Citations 
Conference
Proceedings of the 60th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
0
PageRank 
References 
Authors
0.34
0
5
Name
Order
Citations
PageRank
Siqian Shen100.68
Verónica Pérez-Rosas2405.02
Charles Welch334.14
Soujanya Poria4133660.98
Rada Mihalcea56460445.54