Name
Abstract | ||
|---|---|---|
Techno-invasion refers to constant connectivity of being "always exposed" that blurs desired boundaries between work and personal life and represents an emerging phenomenon of scholarly investigation. As work-related use of information technology (IT) during non-work time leads to techno-invasion, a minimal amount is known about whether techno-invasion may engender employees' deviant behaviors, a behavior that violates organizational norms and may be intended to harm the organization, its members, or both. Drawn upon the self-regulation theory, this study examines this relationship by focusing on psychological processes. Based on time-lagged survey data collected from customer service teams from two financial service companies in China, our results show that (1) techno-invasion is associated with self-regulation impairment (i.e., the reduction of one's self-regulatory resources needed to control undesirable impulses), which in turn provokes employee's deviant behavior; (2) perceived team bottom-line mentality (i.e., mindset to prioritize the team bottom-line outcomes) reinforces the relationship between techno-invasion and self-regulation impairment; and (3) IT mindfulness (i.e., employees' focus in being creative using IT, and learning and discovering new and more efficient ways of using IT) negatively moderates the relationship between techno-invasion and self-regulation impairment, thus serving as a remedy to alleviate or prevent self-regulation impairment and employee's deviant behavior. We explain theoretically and test empirically the impact of techno-invasion on employees' deviant behavior, emphasizing the intermediate psychological processes and the boundary conditions that affect this relationship. |
Year | DOI | Venue |
|---|---|---|
2022 | 10.1080/07421222.2022.2063557 | JOURNAL OF MANAGEMENT INFORMATION SYSTEMS |
Keywords | DocType | Volume |
Techno-invasion, deviant behavior, self-regulation impairment, IT mindfulness, team mentality, work-life balance, online deviance, work boundaries, organizational norms | Journal | 39 |
Issue | ISSN | Citations |
2 | 0742-1222 | 0 |
PageRank | References | Authors |
0.34 | 0 | 5 |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Chen Yang | 1 | 172 | 43.55 |
| Xin Wang | 2 | 0 | 18.25 |
| Jose Benitez | 3 | 0 | 0.34 |
| Xin (Robert) Luo | 4 | 413 | 28.53 |
| Dechao Li | 5 | 0 | 0.34 |