Title
A longitudinal study of human–chatbot relationships
Abstract
•There seem to be a substantial variation and nuance the human-chatbot relationship formation process.•Self-disclosure remains important for human-chatbot relationship formation.•The chatbots ability to support deep-felt human needs, as well as providing variety in interactions seem to be drives pushing human-chatbot relationships forward.•Unpredictable events and technical difficulties can have a negative impact on human-chatbot relationship or lead to termination.
Year
DOI
Venue
2022
10.1016/j.ijhcs.2022.102903
International Journal of Human-Computer Studies
Keywords
DocType
Volume
Human–chatbot relationships,Social chatbots,Social penetration theory
Journal
168
ISSN
Citations 
PageRank 
1071-5819
0
0.34
References 
Authors
6
4
Name
Order
Citations
PageRank
Marita Skjuve100.34
Asbjørn Følstad200.68
Knut Inge Fostervold320.74
Petter Bae Brandtzaeg400.34