| Remediating Overload in Over-Subscribed Computing Environments | 1 | 0.35 | 2012 |
| Automated incident management for a platform-as-a-service cloud | 4 | 0.52 | 2011 |
| Measuring Compliance and Deviations in a Template-Based Service Contract Development Process | 0 | 0.34 | 2010 |
| CONVERSATIONAL MULTI-MODAL BROWSER: AN INTEGRATED MULTI-MODAL BROWSER AND DIALOG MANAGER | 2 | 0.41 | 2003 |
