Title
u-Help: supporting helpful communities with information technology
Abstract
When people need help with day-to-day tasks they turn to family, friends or neighbours to help them out. Despite an increasingly networked world, technology falls short in supporting such daily tasks. u-Help provides a platform for building a community of helpful people and supports them in finding volunteers for day-to-day tasks. It relies on three techniques that allow a requester and volunteer to find one another easily, and build up a community around such provision of services. First, we use an ontology to distinguish between the various tasks that u-Help allows people to provide. Second, a computational trust model is used to aggregate feedback from community members and allows people to discover who are good or bad at performing the various tasks. Last, a flooding algorithm quickly disseminates requests for help through the community.
Year
DOI
Venue
2013
10.5555/2484920.2485095
AT
Keywords
DocType
Volume
computational trust model,helpful people,information technology,community member,flooding algorithm,aggregate feedback,daily task,helpful community,networked world,disseminates request,day-to-day task,various task
Conference
918
Citations 
PageRank 
References 
0
0.34
7
Authors
10
Name
Order
Citations
PageRank
Andrew Koster1478.27
Jordi Madrenas215027.87
Nardine Osman36914.54
W. Marco Schorlemmer4111385.18
Jordi Sabater-Mir557341.11
Carles Sierra65101454.99
Angela Fabregues7284.81
Dave de Jonge8268.04
Josep Puyol-Gruart97810.36
Pere Garcia-Calvés10577.44