Name
Title | ||
|---|---|---|
A Business Intelligence Solution for Assessing Customer Interaction, Cross-Selling, and Customization in a Customer intimacy Context. |
Year | Venue | Field |
|---|---|---|
2012 | ECIS | Customer retention,Customer intelligence,Voice of the customer,Service quality,Computer science,Customer to customer,Knowledge management,Customer advocacy,Customer reference program,Marketing,Customer knowledge,Process management |
DocType | Citations | PageRank |
Conference | 0 | 0.34 |
References | Authors | |
4 | 3 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| François Habryn | 1 | 3 | 1.14 |
| Johannes Kunze von Bischhoffshause | 2 | 0 | 0.34 |
| Gerhard Satzger | 3 | 99 | 23.89 |