Title
Characteristics of narrative textual data linked to user experiences
Abstract
While we can rely on a wide variety of techniques and methods from human and social sciences to collect narratives within human-computer interaction, the knowledge about the specific characteristics of this source and their systematic use for user experience (UX) research is limited. In this paper we argue that it is crucial to pay more attention to the specifics of narrative textual data. Building on the approaches developed by the sociologists Schütze and Flick, we emphasize the need for developing a classification of textual data, in order to provide a theoretical foundation for narrative practices in UX research. In the following, we present four different text types for structuring textual data and their relevance regarding user experiences. This paper represents an initial step towards a more systematic and theory driven perspective on narratives, supporting a structured collection and analysis of textual data in UX research.
Year
DOI
Venue
2014
10.1145/2559206.2581361
CHI Extended Abstracts
Keywords
Field
DocType
initial step,narrative practice,textual data,different text type,systematic use,user experience,narrative textual data,social science,human-computer interaction,ux research,qualitative method,narratives,sociology,theory
User experience design,World Wide Web,Computer science,Text types,Narrative,Human–computer interaction,Structuring,Multimedia
Conference
Citations 
PageRank 
References 
1
0.36
4
Authors
5
Name
Order
Citations
PageRank
Thomas Meneweger1186.04
Daniela Wurhofer211014.14
Marianna Obrist374081.74
Elke Beck416713.70
Manfred Tscheligi52567570.72