Title
Involving End Users to Mitigate Risk in IS Development Projects
Abstract
In this paper the authors aim to gain insight into the relationship between user participation modes and project risk factors, and then they constructed a model that can be used to determine how user participation can be successfully applied in ISD projects with a given set of risk factors. The authors performed an in-depth literature review, which aims to clarify the concept of user participation as part of risk management. They then report on the results of a case study in Cap Gemini where we conduct an exploratory research of the application of user participation in practice. For this exploratory research, a quantitative and qualitative research method was designed in the form of a survey and interviews. Through the results from their case study, the authors gained insight into the relationship between user participation and IS project risk and also determine how user participation can be used to mitigate such risk.
Year
DOI
Venue
2013
10.4018/joeuc.2013070105
JOEUC
Keywords
Field
DocType
user participation mode,risk management,exploratory research,isd project,involving end users,case study,project risk,development projects,project risk factor,mitigate risk,qualitative research method,user participation,risk factor,risk
Project risk management,End user,Computer science,Knowledge management,Risk management,Qualitative research,Exploratory research
Journal
Volume
Issue
ISSN
25
3
1546-2234
Citations 
PageRank 
References 
2
0.37
25
Authors
3
Name
Order
Citations
PageRank
chintan amrit116019.11
jos van hillegersberg264267.00
Bart van Diest330.72