Title
Investigating cognitive task difficulties and expert skills in e-Learning storyboards using a cognitive task analysis technique
Abstract
E-learning storyboards have been a useful approach in distance learning development to support interaction between instructional designers and subject-matter experts. Current works show that researchers are focusing on different approaches for use in storyboards, and there is less emphasis on the effect of design and process difficulties faced by instructional designers and subject-matter experts. This study explores problem aspects of the cognitive task and the skills required of subject-matter experts by applying a cognitive task analysis approach from the expert point of view. The result shows that subject-matter experts face difficulties in making decisions on three elements during e-learning course development. The three elements are storyboard templates, prescriptive interactive components, and review process. It is found that the representation skills and decision making of the three elements allows subject-matter experts to decide on alternatives of the task process. The result also indicates that it is important to leverage the design and process skills of subject-matter experts as it affects their interaction with instructional designers. Three recommendations are made: training development, prescriptive interactive components development, and interaction design document development. A new framework can be recommended to train subject-matter experts as e-learning storyboard users, and in turn provide for effective interaction between them and instructional designers.
Year
DOI
Venue
2012
10.1016/j.compedu.2011.09.009
Computers & Education
Keywords
Field
DocType
instructional designer,e-learning course development,training development,cognitive task analysis technique,e-learning storyboards,interaction design document development,process difficulty,review process,cognitive task difficulty,expert skill,subject-matter expert,prescriptive interactive components development,effective interaction,process skill,learning communities,distance education,subject matter experts,smes,ids,information technology,instructional designers,electronic learning,interaction,educational technology,instructional design,task analysis
Educational technology,Task analysis,Interaction design,Computer science,Subject-matter expert,Distance education,Knowledge management,Pedagogy,Storyboard,Instructional design,Learning community
Journal
Volume
Issue
ISSN
58
1
0360-1315
Citations 
PageRank 
References 
4
0.42
23
Authors
2
Name
Order
Citations
PageRank
Nor'ain Mohd Yusoff172.14
Siti Salwah Salim213116.62