Title
Beyond vandalism: Wikipedia trolls
Abstract
Research on trolls is scarce, but their activities challenge online communities; one of the main challenges of the Wikipedia community is to fight against vandalism and trolls. This study identifies Wikipedia trolls芒聙聶 behaviours and motivations, and compares and contrasts hackers with trolls; it extends our knowledge about this type of vandalism and concludes that Wikipedia trolls are one type of hacker. This study reports that boredom, attention seeking, and revenge motivate trolls; they regard Wikipedia as an entertainment venue, and find pleasure from causing damage to the community and other people. Findings also suggest that trolls芒聙聶 behaviours are characterized as repetitive, intentional, and harmful actions that are undertaken in isolation and under hidden virtual identities, involving violations of Wikipedia policies, and consisting of destructive participation in the community.
Year
DOI
Venue
2010
10.1177/0165551510365390
J. Information Science
Keywords
DocType
Volume
hidden virtual identity,destructive participation,harmful action,study report,Wikipedia community,entertainment venue,online community,Wikipedia policy,Wikipedia troll,main challenge
Journal
36
Issue
ISSN
Citations 
3
0165-5515
14
PageRank 
References 
Authors
0.70
12
2
Name
Order
Citations
PageRank
Pnina Shachaf130815.57
Noriko Hara244940.32