Title
Influencing versus Informing Design, Part 1: A Gap Analysis
Abstract
The collaboration of cognitive systems engineers with systems engineers is motivated by the goal of creating human-centered systems. However, there can be a gap in this collaboration. In presentations at professional meetings about cognitive systems engineering projects, we often hear that one or another method of cognitive task analysis was employed in order to inform design. But what software developers need is designs. This is the first of two essays about the gap between the products of cognitive task analysis and the needs of the software engineers. We discuss a success story of cognitive systems engineering for a large-scale system, a project that coped with the practical constraints of time pressure and the challenge of designing for an envisioned world when system elements could not be fully specified in advance. This project relied on a particular product from cognitive task analysis, the abstraction-decomposition matrix, that speaks in a language that corresponds with the needs and goals of the software designers.
Year
DOI
Venue
2008
10.1109/MIS.2008.83
IEEE Intelligent Systems
Keywords
Field
DocType
human computer interaction,systems engineering,task analysis,abstraction-decomposition matrix,cognitive systems engineering,cognitive task analysis,collaboration,gap analysis,human-centered systems,Cognitive task analysis,abstraction-decomposition,human-system integration,interface design,naval systems,requirements analysis,software engineering
Task analysis,Cognitive systems,Engineering management,Computer science,Requirements analysis,Knowledge management,Cognitive systems engineering,Software,Human–computer interaction,Cognition,User interface,Human centered systems
Journal
Volume
Issue
ISSN
23
5
1541-1672
Citations 
PageRank 
References 
4
0.77
2
Authors
2
Name
Order
Citations
PageRank
Robert R. Hoffman1837133.72
Steven V. Deal241.11