Name
Abstract | ||
|---|---|---|
This paper argues that using a set of semistructured message templates is surprisingly helpful in designing a variety of computer-based communication and coordination systems. Semistructured messages can help provide automatic aids for (1) composing messages to be sent, (2) selecting, sorting, and prioritizing messages that are received, (3) responding automatically to some messages, and (4) suggesting likely responses to other messages. The use of these capabilities is illustrated in a range of applications including electronic mail, computer conferencing, calendar management, and task tracking. The applications show how ideas from artificial intelligence (such as inheritance and production rules) and ideas from user interface design (such as interactive graphical editors) can be combined in novel ways for dealing with semistructured messages. The final part of the paper discusses how communities can evolve a useful set of message type definitions. |
Year | DOI | Venue |
|---|---|---|
1987 | 10.1145/27636.27637 | Computer-supported cooperative work |
Keywords | Field | DocType |
automatic aid,management additional key words and phrases: computer-supported cooperative work,information lens,composing message,human factors,paper discusses,semistructured message template,prioritizing message,artificial intelligence,calendar management,computer-supported coordination,general terms: design,message type definition,semistructured messages,economics,semistructured message,useful set,coordinate system,user interface design,artificial intelligent,computer supported cooperative work | Message type,Computer conferencing,World Wide Web,Information retrieval,Computer science,Sorting,Human–computer interaction,User interface design | Journal |
Volume | Issue | ISSN |
5 | 2 | 0734-2047 |
ISBN | Citations | PageRank |
0-93461-57-5 | 147 | 91.99 |
References | Authors | |
14 | 5 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Thomas W. Malone | 1 | 4683 | 1862.38 |
| Kenneth R Grant | 2 | 427 | 454.32 |
| Kum-Yew Lai | 3 | 563 | 253.25 |
| Ramana Rao | 4 | 1457 | 432.13 |
| David Rosenblitt | 5 | 446 | 178.95 |