Title
Can Anybody Help?: Mitigating IS Development Project Risk with User Involvement
Abstract
In this paper we aim to gain insight into the relationship between user participation modes and project risk factors, and then we construct a model that can be used to determine how user participation can be successfully applied in ISD projects with a given set of risk factors. We perform an in-depth literature review, which aims to clarify the concept of user participation as part of risk management. We then report on the results of a case study in Cap Gemini where we conduct an exploratory research of the application of user participation in practice. For this exploratory research, a quantitative and qualitative research method was designed in the form of a survey and interviews. Though the results from our case study we gain insight into the relationship between user participation and IS project risk and also determine how user participation can be used to mitigate such risk.
Year
DOI
Venue
2012
10.1109/HICSS.2012.143
HICSS
Keywords
Field
DocType
user participation mode,qualitative research method,risk management,isd project,exploratory research,user participation,risk factor,development project risk,project risk,case study,user involvement,project risk factor,project management,uncertainty,qualitative research methods,organizations,risk,risk factors,information system,planning,information systems,risk analysis
Information system,Project risk management,Computer science,Risk analysis (business),Knowledge management,Risk management,Software,Qualitative research,Exploratory research,Project management
Conference
Citations 
PageRank 
References 
1
0.35
20
Authors
3
Name
Order
Citations
PageRank
chintan amrit116019.11
jos van hillegersberg264267.00
Bart van Diest330.72