Title
The Impact of Different Embodied Agent-Feedback on Users' Behavior
Abstract
This study investigated whether emotional expressions of an ECA influence the participants´ nonverbal and verbal behavior. 70 participants took part in a small talk (10 min.) situation with the ECA MAX who was presented with two different types of feedback: emotional feedback (EMO), which provided a feedback about the emotional state of MAX (including smiles and compliments) and envelope feedback (ENV), which provided a feedback about the comprehension of the participants´ contributions. In general we found that participants showed frequent behavior known from human-human-communication, such as proactive greetings or waving goodbye. Additionally, with regard to some behaviors, the agent´s behavior had an impact: Participants in EMO significantly gave more compliments and exhibited more phrases of politeness (“Thank you!”) than in ENV.
Year
DOI
Venue
2009
10.1007/978-3-642-04380-2_86
intelligent virtual agents
Keywords
Field
DocType
emotional feedback,envelope feedback,emotional expression,emotional state,frequent behavior,verbal behavior,ECA MAX,different type,proactive greeting,small talk,Different Embodied Agent-Feedback
Social psychology,Small talk,Embodied agent,Politeness,Psychology,Nonverbal communication,Behavioral data,Emotional expression,Nonverbal behavior,Comprehension
Conference
Volume
ISSN
Citations 
5773
0302-9743
1
PageRank 
References 
Authors
0.38
5
5
Name
Order
Citations
PageRank
Astrid Rosenthal-von der Pütten116116.54
Christian Reipen240.93
Antje Wiedmann340.93
Stefan Kopp470158.13
Nicole C. Krämer578872.94