Title
Understanding The Role Of Information Technology For Organizational Control Design: Risk Control As New Control Mechanism
Abstract
Organizational control is one of the fundamental functions of management. Although controls come along with performance constraints, organizations rely on control mechanisms to direct attention, motivate, and encourage organizational members to act according to organizational goals and objectives. Managers build their decision on control design on the degree of knowledge about the value creation process and the predictability of the outcome. In this paper, we enhance a popular theoretical framework for organizational control design by enclosing IT-enabled controls. We explore the framework empirically in a multiple case study on Governance, Risk management, and Compliance information systems (GRC IS), a popular new trend in organizational control design. Our findings provide evidence that IT-enabled controls enable a new control mechanism, risk control, for situations with perfect knowledge about the transformation process and high ability to measure output. As research implication, we recommend an extension of organizational control theory to incorporate the effects of information technology on control design. As practical implication, we provide decision support for the selection of GRC controls, depending on situational factors and the expected value proposition. In sum, this research enhances the body of knowledge on organizational control design with a risk-based perspective.
Year
DOI
Venue
2011
10.1007/978-3-642-24148-2_9
GOVERNANCE AND SUSTAINABILITY IN INFORMATION SYSTEMS: MANAGING THE TRANSFER AND DIFFUSION OF IT
Keywords
Field
DocType
Risk Control, Organizational Control, Risk Management, Compliance, Governance, GRC, Uncertainty
Information system,Body of knowledge,Organizational performance,Decision support system,Organizational behavior and human resources,Knowledge management,Risk management,Organizational learning,Engineering,Organizational studies
Conference
Volume
ISSN
Citations 
366
1868-4238
1
PageRank 
References 
Authors
0.37
10
3
Name
Order
Citations
PageRank
Manuel Wiesche17128.19
Michael Schermann211823.92
Helmut Krcmar32464373.50