Paper Info
Title
New models of collaboration for delivering government services: a dynamic model drawn from multi-national research
Abstract
This paper presents a conceptual model of how organizations collaborate to deliver public services to citizens and businesses. The model is derived from a comparative study of 12 collaborations in Canada, the US, and Europe that involved various combinations of public, private, and nonprofit organizations pursuing a variety of service objectives. The study draws on the literature of interorganizational networks, management information systems, public management, and organizational behavior to devise a preliminary model of how such collaborations form and operate. The case study data are then compared to the preliminary model and a revised, more robust and dynamic model is presented which more closely fits the case experiences across various service types, project structures, and national settings.
Year
Venue
Keywords
2004
DG.O
dynamic model,preliminary model,management information system,new model,public management,case experience,public service,comparative study,multi-national research,collaborations form,conceptual model,case study data,government service,integrated services,information technology,service delivery,developing country,network management,private sector,natural resource,information system,organizational behavior,information flow
Field
DocType
Citations 
Management information systems,Public management,Conceptual model,Organizational behavior,Knowledge management,Business,Government
Conference
10
PageRank 
References 
Authors
0.70
3
2
Name
Order
Citations
PageRank
Sharon S. Dawes141841.86
Ophelia Eglene2100.70