Title
Toward cultural representation and identification for all in community-based virtual environments
Abstract
The paper describes research undertaken to provide the empirical basis for engendering group or community identification in future iterations of an adaptive community-based collaborative virtual environment (CVE) designed to facilitate communication where there are mutual concerns or interests among virtual communities within or across organizations. The system taken as an example in this paper consists of a WWW-based collaborative virtual environment comprised of intelligent software agents that support explicit information sharing, chance meetings, and real time informal communication. Results from ethnography, questionnaires, and Persona design inform future directions that include cultural cues in intelligent community-based systems in order to enhance information sharing and real time communication among strangers toward more equitable cultural representation for all. It is argued that users' experiences are enhanced in community-based virtual environments through supporting intercultural communication and designing opportunities for equitable representation of and identification with individual, group, and organizational cultures.
Year
DOI
Venue
2002
10.1007/3-540-36572-9_18
User Interfaces for All
Keywords
Field
DocType
intelligent community-based system,real time communication,collaborative virtual environment,community identification,cultural representation,virtual community,intercultural communication,www-based collaborative virtual environment,cultural cue,community-based virtual environment,informal communication,real time,organizational culture,virtual environment,user experience
Information system,Intercultural communication,Intelligent agent,Virtual machine,Computer science,Knowledge management,Software agent,Collaborative virtual environment,Artificial intelligence,Information sharing,Virtual community,Distributed computing
Conference
Volume
ISSN
ISBN
2615
0302-9743
3-540-00855-1
Citations 
PageRank 
References 
0
0.34
3
Authors
1
Name
Order
Citations
PageRank
Elaine M. Raybourn115028.72