Name
Title | ||
|---|---|---|
Current Mobile Payment Procedures on the German Market from the View of Customer Requirements |
Abstract | ||
|---|---|---|
The key to mobile payment acceptance is in the hands ofcustomers. In this paper we use the results of the mobilepayment survey MP1 in order to identify and roughlyweigh the most relevant acceptance criteria. The outcomeof the paper is an evaluation scheme containing the coveredpayment scenarios, important main criteria (security,costs and convenience) and additional functionalityrequirements for each MP procedure. The scheme isbased on empirical results and can assess a given MPprocedure with regard to customer acceptance as well asto compare different procedures. The operational MPprocedures Paybox, I-mode and Vodafone m-pay areexamined and compared according to the scheme. Finally,a prospect is given to possible further developmentof mobile payment procedures in the direction of an integrativeuniversal mobile payment system (UMPS). |
Year | DOI | Venue |
|---|---|---|
2003 | 10.1109/DEXA.2003.1232131 | DEXA Workshops |
Keywords | Field | DocType |
customer requirements,relevant acceptance criterion,mobile payment acceptance,vodafone m-pay,developmentof mobile payment procedure,customer acceptance,coveredpayment scenario,integrativeuniversal mobile payment system,evaluation scheme,additional functionalityrequirements,german market,current mobile payment procedures,mp procedure,electronic money,mobile payment | Electronic money,Customer requirements,Mobile payment,EFTS,Computer science,Operations research,Acceptance testing,Payment service provider,Payment,Database,German | Conference |
ISBN | Citations | PageRank |
0-7695-1993-8 | 11 | 0.97 |
References | Authors | |
2 | 2 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Key Pousttchi | 1 | 413 | 72.49 |
| Mario Zenker | 2 | 11 | 0.97 |