Paper Info
Title
Evaluating the generalizability of the Organizational Constraints Analysis framework: a hospital bed management case study
Abstract
Cognitive Work Analysis (CWA) provides useful tools for analyzing and modeling work constraints that can inform the development of systems design requirements. However, it does not provide effective tools for analyzing and modeling organizational constraints that can inform the development of organizational design requirements. By integrating organizational theories with the CWA approach, we developed the Organizational Constraints Analysis framework, a formative approach to the analysis, modeling, and design of the organization of work. In this paper, we test the generalizability of the framework by using its two analytical templates--the Organizational Constraints model and Work Possibilities diagram--to analyze the hospital bed management work domain. The research findings suggest that the concepts, investigative probes, and notations from the analytical templates can be applied to complex work domains beyond those in which it was initially developed. We conclude with suggestions for how the Organizational Constraints Analysis framework can complement CWA methods by helping researchers and practitioners develop a broader organizational perspective on the constraints that drive how work can be done in organizations.
Year
DOI
Venue
2014
10.1007/s10111-013-0260-0
Cognition, Technology and Work
Keywords
Field
DocType
health care,temporal work,organizational constraints,cognitive work analysis,systems design
Generalizability theory,Organizational network analysis,Cognitive work analysis,Organizational effectiveness,Knowledge management,Organizational architecture,Organizational learning,Engineering,Organizational theory,Organizational studies,Management science
Journal
Volume
Issue
ISSN
16
2
1435-5566
Citations 
PageRank 
References 
2
0.39
8
Authors
2
Name
Order
Citations
PageRank
Tania Xiao131.84
Penelope Sanderson218136.61