Paper Info
Title
Generic functionality in user interfaces for emergency response
Abstract
In this paper we use findings from a number of empirical studies involving different emergency response actors to identify shared or overlapping needs for user interfaces functionality. By analyzing the findings from these studies, we have identified 11 categories of functionality supporting shared needs, including functionality for handling incident information, logging facilities, and functionality for managing human resources and equipment. After presenting our research method, we give an overview of the identified categories of shared functionality. We also describe one of the categories, namely resource management, in some more detail including giving examples of concrete user interface functionality. We have validated the conclusions of our findings through observations and interviews in a training exercise. The validation supported our prediction that the exercise would not reveal major additional categories of functionality, and it also supplemented the earlier findings regarding which actors that need which categories of functionality. We conclude by discussing pros and cons of using generic solutions supporting shared functionality across emergency response actors.
Year
DOI
Venue
2011
10.1145/2071536.2071574
OZCHI
Keywords
Field
DocType
generic functionality,concrete user interface functionality,different emergency response actor,shared functionality,human resource,emergency response actor,training exercise,user interfaces functionality,empirical study,earlier finding,generic solution,user interface,generating function
Research method,Resource management,Human resources,Computer science,Human–computer interaction,User interface,Multimedia,Empirical research
Conference
Citations 
PageRank 
References 
9
0.97
16
Authors
2
Name
Order
Citations
PageRank
Erik G. Nilsson111015.74
Ketil Stølen266973.05