Title
T@gz: intuitive and effortless categorization and sharing of email conversations
Abstract
In this paper, we describe T@gz, a system designed for effortless and instantaneous sharing of enterprise knowledge through routine email communications and powerful harvesting of such enterprise information using text analytics techniques. T@gz is a system that enables dynamic, non-intrusive and effortless sharing of information within an enterprise and automatically harvests knowledge from such daily interactions. It also allows enterprise knowledge workers to easily subscribe to new information. It enables self organization of information in conversations while it carefully avoids requiring users to substantially change their usual work-flow of exchanging emails. Incorporating this system in an enterprise improves productivity by: "discovery of connections between employees with converging interests and expertise, similar to social networks naturally leading to formation of interest groups, avoiding the problem of information lost in mountains of emails," creating expert profiles by mapping areas of expertise or interests to organizational map. Harvested information includes folksonomy appropriate to an organization, tagged and organized conversations and expertise map.
Year
DOI
Venue
2012
10.1145/2187980.2188050
WWW (Companion Volume)
Keywords
Field
DocType
harvested information,expertise map,effortless sharing,enterprise information,email conversation,enterprise knowledge worker,instantaneous sharing,harvests knowledge,new information,organizational map,effortless categorization,enterprise knowledge,social network,collaboration,information extraction,groupware,system design,self organization
Data mining,Categorization,World Wide Web,Social network,Collaborative software,Computer science,Self-organization,Enterprise information system,Folksonomy,Information extraction
Conference
Citations 
PageRank 
References 
1
0.38
3
Authors
3
Name
Order
Citations
PageRank
Parag Mulendra Joshi1101.29
Claudio Bartolini294486.00
Sven Graupner319524.72