Title
Mobile payment in the smartphone age: extending the mobile payment reference model with non-traditional revenue streams
Abstract
The smartphone age is changing the rules for mobile payments. While the longer value chain inhibits traditional payment schemes the potential for transaction-based revenues in the e- and m-commerce scenario is limited. Without adding substantial value, current business models have been commercially unsuccessful for more than a decade now. The aim of this paper is to contribute to the development of m-payment business models. While former papers merely stop at a methodical level, the idea of this paper is to evaluate and exploit the freedom degrees of the m-payment business model framework, with special regard to the new developments connected to the smartphone and app-economy age, in order to provide a concrete extension of the mobile payment reference model with new, non-traditional revenue streams. Therefore, we extend the mobile payment business model framework with three new roles: trusted service manager, mobile marketing service provider and mobile customer relationship management service provider.
Year
DOI
Venue
2012
10.1145/2428955.2428970
MoMM
Keywords
Field
DocType
new role,m-payment business model framework,mobile customer relationship management,non-traditional revenue stream,mobile payment business model,smartphone age,new development,current business model,mobile payment,m-payment business model,mobile payment reference model,mobile marketing service provider,reference model,mobile commerce
Mobile payment,Computer science,Computer security,Mobile business development,Computer network,Service provider,Business model,Trusted service manager,Payment service provider,Payment,Mobile commerce
Conference
Citations 
PageRank 
References 
2
0.41
10
Authors
2
Name
Order
Citations
PageRank
Key Pousttchi141372.49
Yvonne Hufenbach2173.15