Paper Info
Title
Who's viewed you?: the impact of feedback in a mobile location-sharing application
Abstract
Feedback is viewed as an essential element of ubiquitous computing systems in the HCI literature for helping people manage their privacy. However, the success of online social networks and existing commercial systems for mobile location sharing which do not incorporate feedback would seem to call the importance of feedback into question. We investigated this issue in the context of a mobile location sharing system. Specifically, we report on the findings of a field de-ployment of Locyoution, a mobile location sharing system. In our study of 56 users, one group was given feedback in the form of a history of location requests, and a second group was given no feedback at all. Our major contribution has been to show that feedback is an important contributing factor towards improving user comfort levels and allaying privacy concerns. Participants' privacy concerns were reduced after using the mobile location sharing system. Additionally,our study suggests that peer opinion and technical savviness contribute most to whether or not participants thought they would continue to use a mobile location technology.
Year
DOI
Venue
2009
10.1145/1518701.1519005
human factors in computing systems
Keywords
DocType
Citations 
information disclosure,allaying privacy concern,mobile location sharing technology,mobile location sharing system,mobile location sharing,essential element,privacy,mobile location technology,mobile social,commercial system,context-awareness,privacy concern,ubiquitous computing system,location request,mobile location-sharing application,hci literature,access control,file sharing,usability
Conference
64
PageRank 
References 
Authors
3.86
23
6
Name
Order
Citations
PageRank
Janice Y. Tsai132916.39
Patrick Gage Kelley2167979.74
Paul Drielsma3684.36
Lorrie Faith Cranor46767515.80
Jason Hong56706518.75
Norman M. Sadeh63472253.13