Title
Addressing Business Agility Challenges With Enterprise Systems
Abstract
It is clear that systems agility (i.e., having a responsive IT infrastructure that can be changed quickly to meet changing business needs) has become a critical component of organizational agility However, skeptics continue to suggest that, despite the bene fits enterprise system packages provide, they are constraining choices for firms faced with agility challenges. The reason for this skepticism is that the light integration between different parts of the business that enables many enterprise systems' benefits also increases the systems' complexity and this increased complexity, say the skeptics, increases the different of changing systems when business needs change.These persistent concerns motivated us to conduct a series of interviews with business and IT managers in 15 firms to identify how, they addressed, in total, 5 7 different business agility challenges. Our analysis suggests that when the challenges involved an enterprise system, firms were able to address a high percentage of their challenges with four options that avoid the difficulties associated with changing the complex core system: capabilities already built-in to the package but not previously used, leveraging globally consistent integrated data already available, using "add-on" systems available on the market that easily interfaced with the existing enterprise system, and vendor provided "patches" that automatically updated the code. These findings have important implications fir organizations with and without enterprise system architectures.
Year
Venue
Keywords
2009
MIS QUARTERLY EXECUTIVE
enterprise system
Field
DocType
Volume
Enterprise architecture,Systems engineering,Enterprise software,Enterprise systems engineering,Knowledge management,Business agility,Enterprise information system,Engineering,Enterprise integration,Enterprise life cycle,Business architecture,Process management
Journal
8
Issue
ISSN
Citations 
2
1540-1960
26
PageRank 
References 
Authors
0.90
0
5
Name
Order
Citations
PageRank
Dale L. Goodhue12318158.04
Daniel Chen22678.52
Marie-Claude Boudreau33907205.26
Ashley Davis4522.99
Justin D. Cochran5261.58