Title
Consumer Value-Aware Enterprise Architecture.
Abstract
To improve the alignment between business and IT, this paper explores how to make Enterprise Architecture (EA) aware of consumer values. Current proposals in enterprise modeling recognize the need for modeling user needs, or values. However they do not classify them nor do they provide means to obtain them. In our study, these are first introduced as basic values captured via Schwartz's Value Survey, a cross-culturally applicable tool from the world of psychology, which are mapped onto Holbrook's Typology of Consumer Values. Additionally, because formal models require inputs that are more concrete than abstract, and through this proposal, the indistinct values of consumers can be transformed and formalized to be incorporated into enterprise architecture, represented here by ISO/IEC 42010. The novelty of this work is found in the method for operationalizing consumer values for their alignment and utilization within information systems.
Year
DOI
Venue
2012
10.1007/978-3-642-30746-1_5
Lecture Notes in Business Information Processing
Keywords
Field
DocType
Value,Consumer Value,Business-IT Alignment,Enterprise Modeling,Enterprise Architecture
Enterprise architecture,Computer science,Knowledge management,NIST Enterprise Architecture Model,Enterprise architecture framework,Enterprise integration,Enterprise life cycle,Business architecture,Marketing,Service-oriented modeling,Enterprise architecture management
Conference
Volume
ISSN
Citations 
114
1865-1348
7
PageRank 
References 
Authors
0.71
6
3
Name
Order
Citations
PageRank
Eric-Oluf Svee1396.96
Jelena Zdravkovic237846.98
Constantinos Giannoulis3678.10