Title
Sociospatial context and information behavior: Social exclusion and the influence of mobile information technology
Abstract
The concepts of place and the social have been put forward as significant intertwined explanatory contexts for information behavior. Much of the research that approaches information behavior from this perspective, however, has focused on static contexts or virtual contexts and has not addressed the influence of technology in physical spaces. In this article, we explore the influence of mobile technologies in two settings. The first is a site where a social space was augmented by the introduction of technology with the potential to provide information with the belief that information behavior, use, and services would evolve. The second is where intermediaries and information systems were designed and introduced into existing social spaces (an individual's home, community center, or street) with the explicit intention of providing information. The intention of both implementations was to reduce social exclusion. This exploratory research used activity theory as a theoretical lens to explore end-user reaction. The findings of the research illustrate how information and service needs are now addressed through a combination of mobile information and communication technologies and human intermediary knowledge. © 2012 Wiley Periodicals, Inc.
Year
DOI
Venue
2012
10.1002/asi.22626
JASIST
Keywords
Field
DocType
social space,mobile information,wiley periodicals,social exclusion,information system,mobile information technology,explicit intention,exploratory research,information behavior,mobile technology,sociospatial context,communication technology,mobile communications,intermediaries
Information system,Data mining,Management information systems,Information technology architecture,Information behavior,Computer science,Information seeking,Knowledge management,Group information management,Information infrastructure,Information quality
Journal
Volume
Issue
ISSN
63
6
1532-2882
Citations 
PageRank 
References 
4
0.42
21
Authors
2
Name
Order
Citations
PageRank
Kieran Mervyn140.42
David K. Allen220014.36