Title
Extracting meronymy relationships from domain-specific, textual corporate databases
Abstract
Various techniques for learning meronymy relationships from open-domain corpora exist. However, extracting meronymy relationships from domain-specific, textual corporate databases has been overlooked, despite numerous application opportunities particularly in domains like product development and/or customer service. These domains also pose new scientific challenges, such as the absence of elaborate knowledge resources, compromising the performance of supervised meronymy-learning algorithms. Furthermore, the domain-specific terminology of corporate texts makes it difficult to select appropriate seeds for minimally-supervised meronymy-learning algorithms. To address these issues, we develop and present a principled approach to extract accurate meronymy relationships from textual databases of product development and/or customer service organizations by leveraging on reliable meronymy lexico-syntactic patterns harvested from an open-domain corpus. Evaluations on real-life corporate databases indicate that our technique extracts precise meronymy relationships that provide valuable operational insights on causes of product failures and customer dissatisfaction. Our results also reveal that the types of some of the domain-specific meronymy relationships, extracted from the corporate data, cannot be conclusively and unambiguously classified under wellknown taxonomies of relationships.
Year
DOI
Venue
2010
10.1007/978-3-642-13881-2_5
NLDB
Keywords
Field
DocType
domain-specific meronymy relationship,accurate meronymy relationship,corporate data,textual corporate databases,reliable meronymy lexico-syntactic pattern,product development,real-life corporate databases,open-domain corpus,corporate text,precise meronymy relationship,meronymy relationship,natural language processing
Meronymy,Data mining,Customer service,Terminology,Computer science,Database,New product development
Conference
Volume
ISSN
ISBN
6177
0302-9743
3-642-13880-2
Citations 
PageRank 
References 
5
0.44
14
Authors
4
Name
Order
Citations
PageRank
Ashwin Ittoo1616.58
Gosse Bouma248370.88
Laura Maruster394255.97
Hans Wortmann47711.13