Title
How Should Technology-Mediated Organizational Change Be Explained? A Comparison of the Contributions of Critical Realism and Activity Theory.
Abstract
In this paper, critical realism and activity theory are compared within the context of theorizing technology-mediated organizational change. An activity theoretic analysis of the implementation of large-scale disruptive information systems in a public sector setting (in particular concerning paramedic treatment of heart attack patients and ambulance dispatch work activity) is used to illustrate how activity theory makes a significant contribution to critical realism, by (1) locating technology within "activity systems" and theorizing change through contradictions and congruencies within those systems; (2) developing recent critical realism-inspired theorization of the "inscription" of cultural and social relations within technology; and (3) developing recent insights of critical realist researchers regarding the way in which the performance management agenda is mediated through IS.
Year
DOI
Venue
2013
10.25300/MISQ/2013/37.3.08
MIS Quarterly
Keywords
Field
DocType
ambulance dispatch work activity,critical realist researcher,recent insight,activity theory,recent critical realism-inspired theorization,activity system,technology-mediated organizational change,critical realism,activity theoretic analysis,theorizing change,theory,information systems,evaluation
Social science,Information system,Social relation,Organization change,Sociology,Knowledge management,Public sector,Performance management,Epistemology,Critical realism (philosophy of the social sciences)
Journal
Volume
Issue
ISSN
37
3
0276-7783
Citations 
PageRank 
References 
22
0.75
34
Authors
4
Name
Order
Citations
PageRank
David K. Allen120014.36
Andrew Brown2220.75
Stan Karanasios316018.14
Alistair Norman4454.12