Title | ||
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How Should Technology-Mediated Organizational Change Be Explained? A Comparison of the Contributions of Critical Realism and Activity Theory. |
Abstract | ||
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In this paper, critical realism and activity theory are compared within the context of theorizing technology-mediated organizational change. An activity theoretic analysis of the implementation of large-scale disruptive information systems in a public sector setting (in particular concerning paramedic treatment of heart attack patients and ambulance dispatch work activity) is used to illustrate how activity theory makes a significant contribution to critical realism, by (1) locating technology within "activity systems" and theorizing change through contradictions and congruencies within those systems; (2) developing recent critical realism-inspired theorization of the "inscription" of cultural and social relations within technology; and (3) developing recent insights of critical realist researchers regarding the way in which the performance management agenda is mediated through IS. |
Year | DOI | Venue |
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2013 | 10.25300/MISQ/2013/37.3.08 | MIS Quarterly |
Keywords | Field | DocType |
ambulance dispatch work activity,critical realist researcher,recent insight,activity theory,recent critical realism-inspired theorization,activity system,technology-mediated organizational change,critical realism,activity theoretic analysis,theorizing change,theory,information systems,evaluation | Social science,Information system,Social relation,Organization change,Sociology,Knowledge management,Public sector,Performance management,Epistemology,Critical realism (philosophy of the social sciences) | Journal |
Volume | Issue | ISSN |
37 | 3 | 0276-7783 |
Citations | PageRank | References |
22 | 0.75 | 34 |
Authors | ||
4 |
Name | Order | Citations | PageRank |
---|---|---|---|
David K. Allen | 1 | 200 | 14.36 |
Andrew Brown | 2 | 22 | 0.75 |
Stan Karanasios | 3 | 160 | 18.14 |
Alistair Norman | 4 | 45 | 4.12 |