Name
Abstract | ||
|---|---|---|
There is an intuitive notion that the costs associated with project support actions, currently deemed too high and increasing, are directly related to the effort spent during their development and test phases. Despite the importance of systematically characterizing and understanding this relationship, little has been done in this realm mainly due to the lack of proper tooling for both sharing information between IT project phases and learning from past experiences. To tackle this issue, in this paper we propose a solution that, leveraging existing IT project lifecycle data, is able to predict support costs. The solution has been evaluated through a case study based on the ISBSG dataset, producing correct estimates for more than 80% of the assessed scenarios. |
Year | DOI | Venue |
|---|---|---|
2011 | 10.1109/INM.2011.5990698 | Integrated Network Management |
Keywords | Field | DocType |
costing,information technology,project management,ISBSG dataset,IT project lifecycle data,information sharing,support cost | Data science,Realm,Project lifecycle,Information technology,Computer science,Project management triangle,Activity-based costing,Information sharing,Project management | Conference |
ISBN | Citations | PageRank |
978-1-4244-9220-6 | 2 | 0.37 |
References | Authors | |
4 | 11 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Bruno Lopes Dalmazo | 1 | 30 | 4.56 |
| Weverton L. Cordeiro | 2 | 4 | 0.74 |
| Abraham Lincoln Rabelo de Sousa | 3 | 4 | 0.78 |
| Juliano Araujo Wickboldt | 4 | 198 | 21.08 |
| Roben Castagna Lunardi | 5 | 57 | 6.07 |
| Ricardo Luis dos Santos | 6 | 42 | 7.30 |
| Luciano Paschoal Gaspary | 7 | 433 | 52.11 |
| Lisandro Zambenedetti Granville | 8 | 924 | 107.68 |
| Claudio Bartolini | 9 | 944 | 86.00 |
| Marianne Hickey | 10 | 16 | 3.57 |
| Rabelo, L. | 11 | 2 | 0.37 |