Name
Title | ||
|---|---|---|
Quality assurance for human-based electronic services: a decision matrix for choosing the right approach |
Abstract | ||
|---|---|---|
Crowdsourcing in the form of human-based electronic services provides a powerful way of outsourcing so called human intelligence tasks (HITs) to a large workforce of people over the Internet. Because of the limited control over that workforce, it is challenging to ensure the quality of the work results. Several approaches have been proposed that can be applied to specific types of HITs. However, it is difficult to identify a suitable quality management approach for any given type of HIT. This paper aims to provide a first sketch of a decision matrix. |
Year | DOI | Venue |
|---|---|---|
2010 | 10.1007/978-3-642-16985-4_39 | ICWE Workshops |
Keywords | Field | DocType |
decision matrix,human intelligence task,suitable quality management approach,large workforce,quality assurance,specific type,limited control,right approach,human-based electronic service,work result,quality management | Data mining,Information management,Quality policy,Decision matrix,Computer science,Crowdsourcing,Outsourcing,Quality management,Quality assurance,The Internet | Conference |
Volume | ISSN | ISBN |
6385s | 0302-9743 | 3-642-16984-8 |
Citations | PageRank | References |
10 | 0.98 | 4 |
Authors | ||
4 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Robert Kern | 1 | 35 | 3.15 |
| Hans Thies | 2 | 22 | 1.85 |
| Cordula Bauer | 3 | 19 | 1.88 |
| Gerhard Satzger | 4 | 99 | 23.89 |