Paper Info
Title
Outsourcing projects success: the role of competence and leadership of the vendors and clients project managers
Abstract
This study examined the link between clients and vendors' managerial competencies and leadership with Information Systems outsourcing (ISO) project success. At present, ISO is a multi-billion dollar industry, and has spawned a new industry related to contract management. At the micro-level, ISO offers firms economic, strategic, and technical benefits. Various academic and industry publications have observed the critical importance of managerial competencies in influencing ISO project success. Yet, research that investigates the relationship between managerial competencies and ISO project success is scant. We developed a model stipulating that the competencies -- with a focus on business and IT knowledge -- and leadership of the project manager from both the client and the vendor organization influence the success of the outsourcing project.
Year
DOI
Venue
2010
10.1145/1796900.1796933
CPR
Keywords
Field
DocType
iso project success,outsourcing project,project manager,it knowledge,clients project manager,new industry,project success,outsourcing projects success,information systems outsourcing,managerial competency,multi-billion dollar industry,industry publication,collaboration,it outsourcing,industrial relations,boundary spanner,leadership style,information system
Competence (human resources),Knowledge management,Vendor,Outsourcing,Project manager,Contract management,Liberian dollar,Project success,Information systems outsourcing,Business
Conference
Citations 
PageRank 
References 
4
0.41
22
Authors
3
Name
Order
Citations
PageRank
Eruani Zainuddin1181.95
Geneviève Bassellier274029.17
Izak Benbasat32598174.49