Name
Title | ||
|---|---|---|
An Exploratory Study on Collaboratively Conceptualizing Knowledge Intensive Processes. |
Abstract | ||
|---|---|---|
The relevance of the knowledge involved in organizational activities has already been addressed since earliest management theories. In this context, several works in the literature discuss how a so-called Knowledge Intensive Process (KIP) may be better understood and managed. The first step towards these goals is the identification of its elements. This is not a trivial task, since KIP involve many subjective and complex concepts that are typically tacit to stakeholders, and thus subject to different interpretations. However, a common interpretation of a KIP among all its participants is essential to prevent communication and comprehension problems. This paper presents an ontology that defines concepts and relationships of a KIP. We discuss the results of an exploratory study where a KIP was described by its participants in a collaborative manner, using a storytelling technique. The goal was to explore the use of the ontology as a basis for identifying the elements within the process description. |
Year | DOI | Venue |
|---|---|---|
2012 | 10.1007/978-3-642-31072-0_4 | Lecture Notes in Business Information Processing |
Keywords | Field | DocType |
Knowledge Intensive Process,Knowledge Intensive Process Ontology,Process Representation | Ontology,Storytelling,Process description,Psychology,Knowledge management,Process representation,Exploratory research,Comprehension | Conference |
Volume | ISSN | Citations |
113 | 1865-1348 | 5 |
PageRank | References | Authors |
0.52 | 8 | 6 |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Juliana Baptista dos Santos França | 1 | 14 | 1.50 |
| Joanne Manhães Netto | 2 | 28 | 3.28 |
| Juliana do E. Santo Carvalho | 3 | 13 | 1.14 |
| Flávia Maria Santoro | 4 | 312 | 47.15 |
| Fernanda Araujo Baião | 5 | 176 | 32.72 |
| Mariano Gomes Pimentel | 6 | 99 | 9.24 |