Paper Info
Title
Knowledge Management: Realizing Value through Governance
Abstract
Knowledge Management KM governance is the implementation of authority through a framework to ensure the delivery of anticipated or predicted benefits of KM strategy development and implementation in an authorized and regulated manner. KM governance also relies on measurement and evaluation of the effectiveness and efficiency of all aspects of KM, particularly the outcomes of strategy implementation to ensure that strategic benefits are realized. This paper examines the results of a global survey of people involved in the development and implementation of KM strategies. Responses came from 34 countries across every continent. Using descriptive and inferential statistics, this paper finds clear evidence of the measurability of KM outcomes through KM governance. These research findings strengthen the proposition that KM governance supports the capacity of KM governance to realize and reveal the value from, or the return on investment ROI of KM strategy development and implementation; the selection of KM tools and techniques is less of a consideration in this regard.
Year
DOI
Venue
2011
10.4018/jkm.2011010103
IJKM
Keywords
Field
DocType
realizing value,km governance,clear evidence,km strategy,km outcome,knowledge management km governance,inferential statistic,global survey,km strategy development,strategy implementation,km tool,evaluation,governance,knowledge management,knowledge management strategy,measurement
Strategy implementation,Corporate governance,Return on investment,Computer science,Knowledge management,Management science
Journal
Volume
Issue
ISSN
7
1
1548-0666
Citations 
PageRank 
References 
0
0.34
13
Authors
1
Name
Order
Citations
PageRank
Suzanne Zyngier1718.13