Abstract | ||
---|---|---|
Today’s dynamic and uncertain business environment requires quick reaction to change and frequent deviations from plans, making
business agility indispensable. Therefore process-based systems must be able to flexibly adapt to change and provide learning
capabilities. This paper proposes an approach to achieve agility in workflow management systems based on the integration of
workflow management and conversational case-based reasoning. Keeping semantical knowledge about ad-hoc deviations in cases
allows starting with a lightweight initial workflow model and fosters learning from living processes to continuously improve
workflow execution.
|
Year | DOI | Venue |
---|---|---|
2005 | 10.1007/11590019_48 | Wissensmanagement |
Keywords | Field | DocType |
business process,conversational case-based reasoning,ad-hoc deviation,agile management,workflow management system,process-based system,lightweight initial workflow model,uncertain business environment,frequent deviation,business agility indispensable,workflow management,workflow execution | Business process management,Workflow technology,Agile management,Business process,Computer science,Knowledge management,Business agility,Workflow engine,Workflow,Workflow management system,Distributed computing,Process management | Conference |
Volume | ISSN | ISBN |
3782 | 0302-9743 | 3-540-30465-7 |
Citations | PageRank | References |
20 | 1.18 | 19 |
Authors | ||
2 |
Name | Order | Citations | PageRank |
---|---|---|---|
Barbara Weber | 1 | 1200 | 56.07 |
werner wild | 2 | 315 | 22.29 |