Title
Towards the Agile Management of Business Processes
Abstract
Today’s dynamic and uncertain business environment requires quick reaction to change and frequent deviations from plans, making business agility indispensable. Therefore process-based systems must be able to flexibly adapt to change and provide learning capabilities. This paper proposes an approach to achieve agility in workflow management systems based on the integration of workflow management and conversational case-based reasoning. Keeping semantical knowledge about ad-hoc deviations in cases allows starting with a lightweight initial workflow model and fosters learning from living processes to continuously improve workflow execution.
Year
DOI
Venue
2005
10.1007/11590019_48
Wissensmanagement
Keywords
Field
DocType
business process,conversational case-based reasoning,ad-hoc deviation,agile management,workflow management system,process-based system,lightweight initial workflow model,uncertain business environment,frequent deviation,business agility indispensable,workflow management,workflow execution
Business process management,Workflow technology,Agile management,Business process,Computer science,Knowledge management,Business agility,Workflow engine,Workflow,Workflow management system,Distributed computing,Process management
Conference
Volume
ISSN
ISBN
3782
0302-9743
3-540-30465-7
Citations 
PageRank 
References 
20
1.18
19
Authors
2
Name
Order
Citations
PageRank
Barbara Weber1120056.07
werner wild231522.29