Title
The ability of information systems development project teams to respond to business and technology changes: a study of flexibility measures
Abstract
The socio-technical perspective suggests that information systems development projects (ISDPs) involve both organizational and technical dimensions. As both the organizational and technical aspects of ISDPs frequently change, the ISDP team's flexibility in responding to these changes has become a critical success factor for system development. While the importance of ISDP team flexibility has increased, the research literature lacks a consistent definition and validated measures of the construct. Drawing upon the socio-technical and the capability-based perspectives and using a systematic multi-stage approach, we identified major business and technology changes and developed measurement scales of ISDP team flexibility along two dimensions: Response Extensiveness and Response Efficiency. The results of a confirmatory factor analysis using survey data from 505 ISDP managers suggested that the final measurement scales exhibited adequate levels of measurement properties including unidimensionality, reliability, discriminant validity, factorial invariance and nomological validity. In addition, our results revealed an interesting negative relationship between Response Extensiveness and Response Efficiency, indicating a trade-off between the two dimensions of flexibility. Our result indicated that while the ISDP teams experienced and responded more extensively to business changes than technology changes, they were much less efficient in dealing with business changes than technology changes.
Year
DOI
Venue
2005
10.1057/palgrave.ejis.3000523
EJIS
Keywords
Field
DocType
flexibility measure,technology change,major business,isdp team,business change,isdp manager,final measurement scale,response extensiveness,developed measurement scale,response efficiency,information systems development project,isdp team flexibility,strategic information systems,information technology,information system,management information systems,geographic information systems,information management,management science,technology changes,accounting information systems,confirmatory factor analysis,computer information technology,soft system methodology,computer information systems,information systems management,business information systems,health information systems,information science,information security,information management system,business model,information systems technology
Information system,Critical success factor,Management information systems,Information management,Computer science,Nomological network,Confirmatory factor analysis,Knowledge management,Business model,Strategic information system,Management science
Journal
Volume
Issue
ISSN
14
1
1476-9344
Citations 
PageRank 
References 
36
1.10
19
Authors
2
Name
Order
Citations
PageRank
Gwanhoo Lee169928.18
Weidong Xia282345.67