Paper Info
Title
Government organizations' innovative use of the Internet: The case of the Twitter activity of South Korea's Ministry for Food, Agriculture, Forestry and Fisheries
Abstract
Noting the government's role in diffusing information across various sectors of society, this study analyzes the Twitter activity of the Ministry for Food, Agriculture, Forestry and Fisheries (MFAFF), one of Korea's government organizations. From a broad perspective, this study provides a better understanding of innovation activity mediated by social media--particularly the government's Twitter activity, a topic that has not been addressed by previous webometric research on Triple Helix relationships--by employing social network analysis and content analysis. The results indicate some limitations of the MFAFF's activity on Twitter as a mutual communication channel, although Twitter has the potential to facilitate risk management. Further, based on the MFAFF's confined use of its Twitter account, the results suggest that its Twitter account can be an effective information distribution channel, indicating Twitter's value as a communication tool for innovation activity through social media. This study provides an empirical analysis of the government's Twitter activity and contributes to the literature by providing an in-depth understanding of the Triple Helix relationship on the Web.
Year
DOI
Venue
2012
10.1007/s11192-011-0519-2
Scientometrics
Keywords
Field
DocType
Government,Innovative,Policy promotion,Semantic network analysis,Twitter
Data mining,Christian ministry,Computer science,Risk management,Marketing,Government,The Internet,Content analysis,Fishery,Social media,Public relations,Social network analysis,Forestry,Agriculture
Journal
Volume
Issue
ISSN
90
1
0138-9130
Citations 
PageRank 
References 
14
0.64
13
Authors
2
Name
Order
Citations
PageRank
Seong Eun Cho1271.41
Han Woo Park276057.84