Paper Info
Title
Supporting Flexible Processes through Recommendations Based on History
Abstract
In today's fast changing business environment flexible Process Aware Information Systems (PAISs) are required to allow companies to rapidly adjust their business processes to changes in the environment. However, increasing flexibility in large PAISs usually leads to less guidance for its users and consequently requires more experienced users. To allow for flexible systems with a high degree of support, intelligent user assistance is required. In this paper we propose a recommendation service, which, when used in combination with flexible PAISs, can support end users during process execution by giving recommendations on possible next steps. Recommendations are generated based on similar past process executions by considering the specific optimization goals. In this paper we also evaluate the proposed recommendation service, by means of experiments.
Year
DOI
Venue
2008
10.1007/978-3-540-85758-7_7
BPM
Keywords
Field
DocType
large paiss,flexible system,flexible paiss,process execution,end user,business environment,recommendation service,flexible process aware information,flexible processes,similar past process execution,proposed recommendation service,business information systems,adaptive system,information system,adaptive control
Information system,Management information systems,User assistance,End user,Systems engineering,Business process,Computer science,Adaptive system,Business environment,Adaptive control,Process management
Conference
Volume
ISSN
Citations 
5240
0302-9743
101
PageRank 
References 
Authors
4.42
21
4
Search Limit
100101
Name
Order
Citations
PageRank
H. Schonenberg190135.19
Barbara Weber2120056.07
Boudewijn F. van Dongen3187597.84
Wil Van Der Aalst4208941418.27