Paper Info
Title
Mobile payment services adoption across time: An empirical study of the effects of behavioral beliefs, social influences, and personal traits
Abstract
Mobile payment is an emerging and important application of mobile commerce. The adoption and use of mobile payment services are critical for both service providers and investors to profit from such an innovation. The present study attempts to identify the determinants of pre-adoption of mobile payment services and explore the temporal evolution of these determinants across the pre-adoption and post-adoption stages from a holistic perspective including behavioral beliefs, social influences, and personal traits. A research model that reflects the characteristics and usage contexts of mobile payment services is developed and empirically tested by using structural equation modeling on datasets consisting of 483 potential adopters and 156 current users of a mobile payment service in China. Our findings show that behavioral beliefs in combination with social influences and personal traits are all important determinants for mobile payment services adoption and use, but their impacts on behavioral intention do vary across in different stages. Theoretical and practical implications of the findings are presented.
Year
DOI
Venue
2012
10.1016/j.chb.2011.08.019
Computers in Human Behavior
Keywords
Field
DocType
Social influences,Personal traits,Behavioral beliefs,Mobile payment services,Potential adopters,Current users
Mobile payment,Structural equation modeling,Knowledge management,Psychology,Service provider,Social influence,Mobile commerce,Empirical research
Journal
Volume
Issue
ISSN
28
1
0747-5632
Citations 
PageRank 
References 
73
1.36
38
Authors
5
Name
Order
Citations
PageRank
Shuiqing Yang128115.03
Yaobin Lu2103634.08
Sumeet Gupta3110657.47
Yuzhi Cao42014.96
Rui Zhang5731.36