Name
Abstract | ||
|---|---|---|
Facebook has become an increasingly important tool for people engaging in a range of communication behaviors, including requesting help from their social network to address information needs. Through a study of 614 staff members at a large university, we show how social capital, network characteristics, and use of Facebook are related to how useful individuals find Facebook to be for informational purposes and their propensity to seek different types of information on the site. We find that bridging social capital and engagement with one's network through directed communication behaviors are important predictors of these dimensions of information seeking; furthermore, a number of demographic and usage behavior differences exist between those who choose to engage in information-seeking behaviors on Facebook and those who do not. Finally, when predicting information-seeking behaviors, we identify a significant interaction between users' perceptions of Facebook as appropriate for purposes beyond the purely social and their engagement with their network. |
Year | DOI | Venue |
|---|---|---|
2012 | 10.1145/2207676.2208739 | CHI |
Keywords | Field | DocType |
important predictor,social network,information source,social capital,informational purpose,information need,communication behavior,information-seeking behavior,different type,network characteristic,important tool | Internet privacy,Social capital,World Wide Web,Social network,Information needs,Computer science,Information seeking,Bridging (networking),Human–computer interaction,Social engagement,Perception | Conference |
Citations | PageRank | References |
51 | 1.84 | 17 |
Authors | ||
4 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Cliff Lampe | 1 | 3986 | 342.89 |
| Jessica Vitak | 2 | 648 | 39.25 |
| Rebecca Gray | 3 | 282 | 12.33 |
| Nicole Ellison | 4 | 6051 | 509.80 |