Title
Business listings in automatic directory assistance
Abstract
So far most attempts to automate Directory Assistance services focused on private listings, because it i s not known p recisely how callers will refer to a business listings. The research de- scribed in this paper, carried out in the SMADA project, tries to fill this gap. The aim of the research is to model the expres- sions people use when referring to a business listing by means of rules, in o rder to automatically create a vocabulary, which can be part of an automated DA service. In this paper a rule-base procedure is proposed, which d e- rives rules from the e xpressions people use. These rules are then u sed to automatically create e xpressions from directory listings. Two categories of businesses, viz. hospitals and the hotel and catering industry, are used to explain this procedure. Results for these two categories are used to d iscuss the prob- lem of the over- and undergeneration of expressions.
Year
Venue
Keywords
2001
INTERSPEECH
rule based
Field
DocType
Citations 
Catering industry,Expression (mathematics),Computer science,Directory,Speech recognition,Vocabulary,Directory assistance
Conference
5
PageRank 
References 
Authors
0.79
2
3
Name
Order
Citations
PageRank
Odette Scharenborg112831.03
Janienke Sturm235636.54
Lou Boves356593.68