Title
Judging Laura: perceived qualities of a mediated human versus an embodied agent
Abstract
Increasingly, embodied agents take over tasks which are traditionally performed by humans. But how do users perceive these embodied agents? In this paper, we describe an experiment in which we compared a real person and a virtual character giving route instructions. The voice, the outfit and the gestures were kept (close to) identical for both cases. The participants judged them, among other things, on trustworthiness, personality and presentation style. In contrast to the outcome of earlier investigations, in most categories the agent scored better or comparable to the human guide. This suggests that embodied agents are suitable to take the place of humans in information-giving applications, provided that natural sounding speech and natural looking nonverbal behaviors can be achieved.
Year
DOI
Venue
2005
10.1007/11550617_32
IVA
Keywords
Field
DocType
route instruction,presentation style,nonverbal behavior,information-giving application,virtual character,earlier investigation,real person,human guide,embodied agent
Social psychology,Intelligent agent,Human voice,Embodied agent,Computer science,Gesture,Nonverbal communication,Embodied cognition,Computer animation,Personality
Conference
Volume
ISSN
ISBN
3661
0302-9743
3-540-28738-8
Citations 
PageRank 
References 
5
0.57
11
Authors
4
Name
Order
Citations
PageRank
Renate Ten Ham150.57
Mariët Theune237943.91
Ard Heuvelman3474.87
Ria Verleur4182.94