Title
"Act natural": instructions, compliance and accountability in ambulatory experiences
Abstract
This paper uses a detailed ethnographic study of an ambulatory experience, where participants were invited to explore the perspective of two notorious terrorists, in order to discuss the nature of instruction-giving and, most particularly, the methodical ways in which such instructions are complied with. Four distinct layers of compliance are identified, as are three different kinds of accountability, all of which stand potentially at odds with one another. The paper examines the tensions created by this, tensions that are further aggravated by instructions usually being delivered down a thin channel, with considerable surrounding contextual complexity and little opportunity for repair, and uncovers some core challenges for future design in relation to providing instructions for, and orchestrating a range of possible activities.
Year
DOI
Venue
2012
10.1145/2207676.2208616
CHI
Keywords
Field
DocType
distinct layer,methodical way,detailed ethnographic study,notorious terrorist,contextual complexity,possible activity,different kind,future design,ambulatory experience,core challenge,ethnography
Ambulatory,Computer science,Accountability,Odds,Multimedia
Conference
Citations 
PageRank 
References 
6
0.53
21
Authors
8
Name
Order
Citations
PageRank
Peter Tolmie1787.31
Steve Benford25886696.64
Martin Flintham384590.56
Patrick Brundell41077.90
Matt Adams562880.24
Nicholas Tandavantij6151.06
Ju Row Far760.53
Gabriella Giannachi823813.64