Title
Modelling user behaviour and experience: the R2D2 networks approach
Abstract
The rapidly increasing importance of multimedia services delivered over telecommunication networks has heightened the need for technologies that adapt efficiently to users' needs. It is of particular interest to understand users of such services. This paper proposes a unified approach to modelling users' behaviour and experiences in the context of new multimedia services. Static information on users' behaviour is integrated with users' real-time feedback about their experiences. A unified user profile is used for implementation of a media-aware, user-dependent, self-adaptive network resource manager. Our first experience shows that such a unified approach might be beneficial for network and service providers. The tool for gathering real-time user experience, we propose, might also be useful in other contexts, such as personalised content recommender systems.
Year
DOI
Venue
2013
10.1007/978-3-642-39229-0_54
HCI (9)
Keywords
Field
DocType
real-time user experience,modelling user,unified approach,real-time feedback,particular interest,telecommunication network,self-adaptive network resource manager,multimedia service,networks approach,new multimedia service,unified user profile,modelling user behaviour
Resource management,Recommender system,World Wide Web,User experience design,User profile,Computer science,Service provider,Quality of experience,User modeling,Multimedia,User journey
Conference
Citations 
PageRank 
References 
1
0.37
7
Authors
2
Name
Order
Citations
PageRank
Amela Karahasanović1884.73
Asbjørn Følstad219927.26