| When the Social Becomes Non-Human: Young People's Perception of Social Support in Chatbots | 0 | 0.34 | 2021 |
| My Chatbot Companion - a Study of Human-Chatbot Relationships | 2 | 0.40 | 2021 |
| Chatbot Research and Design - 4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23-24, 2020, Revised Selected Papers | 0 | 0.34 | 2021 |
| Future directions for chatbot research: an interdisciplinary research agenda | 1 | 0.43 | 2021 |
| [email protected]: Inclusive and Collaborative Child-facing Voice Technologies | 0 | 0.34 | 2021 |
| Understanding the User Experience of Customer Service Chatbots - What Can We Learn from Customer Satisfaction Surveys? | 0 | 0.34 | 2020 |
| Chatbot Research and Design - Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected Papers | 0 | 0.34 | 2020 |
| Communicating Service Offers in a Conversational User Interface - An Exploratory Study of User Preferences in Chatbot Interaction. | 0 | 0.34 | 2020 |
| Conversational Repair in Chatbots for Customer Service - The Effect of Expressing Uncertainty and Suggesting Alternatives. | 0 | 0.34 | 2019 |
| Chatbots for customer service: user experience and motivation | 1 | 0.36 | 2019 |
| Improving Conversations - Lessons Learnt from Manual Analysis of Chatbot Dialogues. | 0 | 0.34 | 2019 |
| Conversational Agents - Acting on the Wave of Research and Development. | 0 | 0.34 | 2019 |
| Internet Science - INSCI 2018 International Workshops, St. Petersburg, Russia, October 24-26, 2018, Revised Selected Papers | 0 | 0.34 | 2019 |
| An Initial Model of Trust in Chatbots for Customer Service - Findings from a Questionnaire Study. | 1 | 0.34 | 2019 |
| What Makes Users Trust A Chatbot For Customer Service? An Exploratory Interview Study | 2 | 0.64 | 2018 |
| Chatbots: changing user needs and motivations. | 2 | 0.37 | 2018 |
| SIG: Chatbots for Social Good. | 1 | 0.35 | 2018 |
| Different Chatbots For Different Purposes: Towards A Typology Of Chatbots To Understand Interaction Design | 0 | 0.34 | 2018 |
| Trust and distrust in online fact-checking services | 3 | 0.42 | 2017 |
| Why People Use Chatbots | 5 | 0.58 | 2017 |
| Involving Users In The Design Of Sharing Economy Services | 0 | 0.34 | 2017 |
| Users' design feedback in usability evaluation: a literature review | 0 | 0.34 | 2017 |
| Automation in Human-Machine Networks: How Increasing Machine Agency Affects Human Agency. | 2 | 0.38 | 2017 |
| Chatbots and the new world of HCI. | 15 | 0.96 | 2017 |
| How Should Organizations Adapt to Youth Civic Engagement in Social Media? A Lead User Approach. | 3 | 0.39 | 2016 |
| Design Feedback From Users Through an Online Social Platform: Benefits and Limitations. | 0 | 0.34 | 2016 |
| Human-Machine Networks: Towards a Typology and Profiling Framework. | 6 | 0.52 | 2016 |
| Understanding Human-Machine Networks: A Cross-Disciplinary Survey | 7 | 0.61 | 2015 |
| Participation Barriers to Youth Civic Engagement in Social Media. | 1 | 0.35 | 2015 |
| Preface to the Focus Section. | 0 | 0.34 | 2015 |
| Expectations and Experiences With MyLabourParty: From Right to Know to Right to Participate? | 2 | 0.42 | 2014 |
| Customer support as a source of usability insight: why users call support after visiting self-service websites | 0 | 0.34 | 2014 |
| Political Social Media Sites As Public Sphere: A Case Study Of The Norwegian Labour Party | 6 | 0.48 | 2014 |
| Innovation in HCI: what can we learn from design thinking? | 2 | 0.43 | 2014 |
| The Role of a Political Party Website: Lessons Learnt from the User Perspective. | 1 | 0.37 | 2014 |
| Online Political Debate: Motivating Factors and Impact on Political Engagement. | 1 | 0.40 | 2013 |
| Modelling user behaviour and experience: the R2D2 networks approach | 1 | 0.37 | 2013 |
| Social Design Feedback: Evaluations With Users In Online Ad-Hoc Groups | 19 | 0.76 | 2013 |
| Analysis in practical usability evaluation: a survey study | 14 | 0.84 | 2012 |
| Outliers in usability testing: how to treat usability problems found for only one test participant? | 5 | 0.41 | 2012 |
| Effectiveness and Efficiency as Conflicting Requirements in Designing Emergency Mission Reporting. | 0 | 0.34 | 2012 |
| Online User Feedback In Early Phases Of The Design Process: Lessons Learnt From Four Design Cases | 3 | 0.41 | 2010 |
| The usability inspection performance of work-domain experts: An empirical study | 8 | 0.56 | 2010 |
| Analysis in usability evaluations: an exploratory study | 7 | 0.56 | 2010 |
| The Relevance of UX Models and Measures. | 3 | 0.39 | 2010 |
| Work-domain knowledge in usability evaluation: Experiences with Cooperative Usability Testing | 20 | 0.75 | 2010 |
| Towards a Manifesto for Living Lab Co-creation | 2 | 1.58 | 2009 |
| Innovation in Online Communities - Towards Community-Centric Design | 4 | 0.57 | 2009 |
| The Effect of Severity Ratings on Software Developers' Priority of Usability Inspection Results | 0 | 0.34 | 2008 |
| The effect of group discussions in usability inspection: a pilot study | 0 | 0.34 | 2008 |
