Paper Info
Title
Enterprise Resource Planning Implementation: Stories of Power, Politics, and Resistance
Abstract
This paper provides an interpretation of information technology implementation in a relatively unexplored context, that of higher education. In recent years, there has been a call by governments across the world for universities to improve operational efficiency and to reduce duplication of resources by implementing advanced information systems that span the institution and improve processes. Universities in response turned their efforts to implementing complex ERP systems to facilitate the essential cross-functional information integration, free internal information flows, and improve the provision and quality of management information. This paper investigates in turn whether enterprise resource planning (ERP) systems present a feasible information system strategy for higher education institutions. Four in-depth case studies were conducted in higher education institutions (HEIs) that were in the process of implementing ERP systems. Numerous complexities, especially in terms of power, politics, and resistance arose in light of the structure of the HEIs.
Year
DOI
Venue
2001
10.1007/978-0-387-35489-7_11
Realigning Research and Practice in Information Systems Development
Field
DocType
Volume
Information system,Management information systems,Enterprise architecture,Enterprise software,Knowledge management,Enterprise systems engineering,Human resource management system,Enterprise information system,Enterprise planning system,Business
Conference
66
ISSN
ISBN
Citations 
1571-5736
0-7923-7420-7
13
PageRank 
References 
Authors
0.95
5
2
Name
Order
Citations
PageRank
David K. Allen120014.36
Thomas Kern2130.95