Paper Info
Title
Online User Feedback In Early Phases Of The Design Process: Lessons Learnt From Four Design Cases
Abstract
Online user feedback, collected by means of internet survey tools, is a promising approach to obtain early user feedback on concepts and early prototypes. In this study, the collection and utilization of online user feedback was investigated in four design cases: all master student projects for industry clients involving seven student designers. A total of 272 user participants provided quantitative feedback. Half of these also provided qualitative feedback. One third of the qualitative feedback was perceived as useful by the student designers. The main usefulness of the feedback was related to strategic concept decisions rather than the interaction design of the early prototype. Lessons learnt are provided.
Year
DOI
Venue
2010
10.1155/2010/956918
ADVANCES IN HUMAN-COMPUTER INTERACTION
Keywords
Field
DocType
design process
User experience design,Interaction design,Computer science,Simulation,Human–computer interaction,Engineering design process,Peer feedback,Multimedia,The Internet
Journal
Volume
ISSN
Citations 
2010
1687-5893
3
PageRank 
References 
Authors
0.41
3
2
Name
Order
Citations
PageRank
Asbjørn Følstad119927.26
Jørn Knutsen271.04