Title
Expert habits vs. UI improvements: re-design of a room booking system
Abstract
This paper presents the results of a case study examining prototyping as a method in re-designing a user interface (UI). In the case presented, a web-based room booking was re-designed. Running on a university web site, the existing system has caused much critique amongst its users. Their expectations for a new UI were increased ease of use, less effort required, and less time consumed. We prototyped a new UI using Visio and tested it with a small number of experienced and novice users. Our results partly favor the existing system and partly the new one. To our surprise, experienced users performed relatively poorer with the new UI considering their critique of the existing one. We found paper prototyping to be an efficient method to gain user feedback on usability issues and that a low-fidelity prototype does not automatically mean low-effort testing. We observed that visible-state UI elements can be demanding to test through paper prototyping.
Year
Venue
Keywords
2007
BCS HCI (2)
user interface,paper prototyping,novice user,efficient method,visible-state ui element,case study,experienced user,user feedback,existing system,expert habit,room booking system,ui improvement,new ui,measurement,design,prototyping,user interface design,ease of use,user centered design,hci,human factors
Field
DocType
Citations 
Paper prototyping,Usability,Graphical user interface elements,Human–computer interaction,Engineering,Surprise,User interface design,User interface,Web site,User-centered design
Conference
0
PageRank 
References 
Authors
0.34
7
3
Name
Order
Citations
PageRank
Per A. Jonasson100.34
Morten Fjeld253173.73
Aiko Fallas Yamashita3804.29