Title
Back to the app: the costs of mobile application interruptions
Abstract
Smartphone users might be interrupted while interacting with an application, either by intended or unintended circumstances. In this paper, we report on a large-scale observational study that investigated mobile application interruptions in two scenarios: (1) intended back and forth switching between applications and (2) unintended interruptions caused by incoming phone calls. Our findings reveal that these interruptions rarely happen (at most 10% of the daily application usage), but when they do, they may introduce a significant overhead (can delay completion of a task by up to 4 times). We conclude with a discussion of the results, their limitations, and a series of implications for the design of mobile phones.
Year
DOI
Venue
2012
10.1145/2371574.2371617
Mobile HCI
Keywords
Field
DocType
unintended interruption,unintended circumstance,mobile application interruption,large-scale observational study,mobile phone,significant overhead,smartphone user,daily application usage,incoming phone call
Observational study,Computer science,Real-time computing,Phone,Human–computer interaction
Conference
Citations 
PageRank 
References 
43
1.58
10
Authors
4
Name
Order
Citations
PageRank
Luis Leiva1564.29
Matthias Böhmer253328.10
Sven Gehring329926.04
Antonio Krüger41537127.04