Title
A model for social regulation of user-agent relationships
Abstract
Conversational agents have been subject of extensive research. An increasingly wider number of such agents simulate affective behavior in order to convey familiarity and increase believability. Nevertheless, the evolution of social relationships among people occurs gradually and the degree of intimacy associated with such relationships regulates people's behaviors. Similarly, we must take into account the progressive growth of relationships when modeling user-agent interaction. In this paper we present a model that regulates the development of user-agent relationships, articulating the Social Penetration Theory with personality modeling. User tests showed that gradual relationship building achieved through the implementation of our model makes an agent more interesting, while increasing its believability, engagement and fun.
Year
DOI
Venue
2012
10.1007/978-3-642-33197-8_33
IVA
Keywords
Field
DocType
increase believability,progressive growth,affective behavior,conversational agent,social penetration theory,user-agent relationship,gradual relationship building,extensive research,personality modeling,user-agent interaction,social regulation
Social psychology,Social relationship,Affective behavior,Social penetration theory,Psychology,Personality modeling,Dialog system,User agent
Conference
Citations 
PageRank 
References 
2
0.38
9
Authors
5
Name
Order
Citations
PageRank
Sandra Gama1658.52
Gabriel Barata2676.27
Daniel Gonçalves3413.67
Rui Prada456184.02
Ana Paiva52618287.01