Name
Abstract | ||
|---|---|---|
In this panel we will present the opinions and experiences of a set of experts who have worked with large-market customers, also known as enterprise customers, in a usability context. We will provide a brief overview of the differences in usability engineering with large-market customers compared to business-to-consumer or small to mid-market customers. We will then present, in an interview format, the opinions of our panelists on a set of questions challenging the 'usability' nature of working with this set of stakeholders. |
Year | DOI | Venue |
|---|---|---|
2004 | 10.1145/985921.986151 | CHI Extended Abstracts |
Keywords | Field | DocType |
enterprise customer,large market customer,brief overview,interview format,usability context,large-market customer,usability engineering,customers | Pluralistic walkthrough,Web usability,Usability engineering,Computer science,Heuristic evaluation,Usability,Knowledge management,Usability goals,Agile usability engineering,System usability scale | Conference |
ISBN | Citations | PageRank |
1-58113-703-6 | 0 | 0.34 |
References | Authors | |
2 | 5 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Misha W. Vaughan | 1 | 106 | 14.59 |
| Janice Rohn | 2 | 36 | 17.64 |
| Catherine Courage | 3 | 33 | 4.98 |
| Chris Nodder | 4 | 4 | 0.86 |
| Simon Herd | 5 | 19 | 1.44 |